wofbet Platform Privacy Notice
This page describes what we collect when you use wofbet and how we keep that data protected. Our privacy commitments apply across all account activities—sportsbook entry for Liga 1 and Piala AFF matches, slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live casino tables, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We treat your personal information with the same care whether you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer.
Our data collection follows local regulations and industry standards. We do not sell your information to advertisers or data brokers. We do not share your betting history or account balance with third parties outside our payment and compliance workflows. We encrypt sensitive data and limit access to authorized personnel only. This notice explains our practices in plain language; no hidden clauses, no vague language.
Your privacy rights on wofbet include access to your personal data, the ability to correct inaccurate information, and the right to request deletion where applicable. We respond to privacy requests during business hours. If you have questions about how we handle your data, contact our support team or review the contact details at the end of this notice.
What we collect on wofbet
We at wofbet collect the following categories of information during account setup and gameplay:
- Identity data: Your name, date of birth, national ID number (or passport number), and address. We collect this during account verification before your first deposit.
- Contact information: Your email address and phone number. We use these for account recovery, payment confirmation, and support communication.
- Payment details: Your bank account, digital wallet account (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), or other deposit method. We store encrypted references to these accounts, not the credentials themselves.
- Transaction history: All deposits, withdrawals, and account activity. This includes sportsbook entries for matches played in Jakarta, Surabaya, Bandung, Medan, and Semarang; slot tournament participation; and live casino session records.
- Device and access logs: Your IP address, browser type, operating system, and login timestamps. We use this to detect fraud and unauthorized access attempts.
- Cookies and tracking: Our platform uses cookies to maintain your session, remember your preferences, and analyze platform usage. We do not use cookies to track you across other websites.
We do not collect sensitive data unnecessarily
We ask for identity documents only once during account verification. We do not request your biometric data, medical history, or religion. Our data collection is limited to what is required for account security, payment processing, and regulatory compliance.
How we use your data on wofbet
We use the information we collect for the following purposes:
- Account management: Creating and maintaining your wofbet account, verifying your identity, and processing password resets or account recovery requests.
- Payment processing: Facilitating deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. We share minimal transaction data with payment processors only.
- Tournament settlement: Recording your participation in slot tournaments and sportsbook markets, calculating results, and settling payouts.
- Fraud prevention: Detecting unauthorized access, preventing account takeover, and identifying suspicious activity patterns.
- Legal compliance: Responding to regulatory inquiries, complying with local anti-money-laundering requirements, and maintaining records for audit purposes.
- Customer support: Addressing your questions, troubleshooting technical issues, and responding to disputes during business hours.
We do not use your data for marketing emails, behavioral targeting, or third-party advertising unless you explicitly consent. We do not build predictive profiles or algorithmic risk scores for purposes outside account security and regulatory compliance.
Our wofbet data practices are built on minimization: we collect only what is necessary, use it only for stated purposes, and delete it when no longer needed.
Third parties we share data with
Our wofbet operations involve third-party processors in specific contexts:
- Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners (mobile banking, local payment, online payment, e-wallet) receive transaction data necessary to process your deposits and withdrawals. These processors operate under their own privacy policies.
- Identity verification services: During account setup, we may share your ID number and name with third-party verification vendors to confirm identity authenticity. These vendors delete your data after verification completes.
- Compliance and regulatory bodies: We may disclose account information to Indonesian government agencies if legally required to do so. We do not make such disclosures voluntarily and will notify you where legally permitted.
- Technical infrastructure providers: Our servers may sit outside your jurisdiction. We use encrypted storage and access controls to protect data regardless of server location.
We do not sell your personal information to data brokers, advertisers, or marketing firms. We do not share betting history or account balance data with any party except as required by law or payment processing.
Your rights on wofbet
You have the following rights regarding your personal data on wofbet:
- Right to access: You can request a copy of all personal information we hold about you. Submit your request through our support team or via your account dashboard.
- Right to correct: If your name, address, or contact information is inaccurate, you can update it directly in your account settings or request our help.
- Right to deletion: You can request deletion of your account and associated data, subject to legal retention requirements. We retain transaction records for regulatory compliance for a defined period after account closure.
- Right to object: You can opt out of non-essential communications and request that we limit data processing to essential functions only.
To exercise any of these rights, contact our support team during business hours with your request and account verification details. We respond to all data subject requests within 14 days. If we cannot fully comply, we explain the reason in writing.
Data security and retention on wofbet
We at wofbet implement industry-standard security measures to protect your data:
- All sensitive data (payment details, identity documents, transaction history) is encrypted in transit and at rest.
- Access to personal data is restricted to authorized employees on a need-to-know basis.
- We conduct regular security audits and penetration testing to identify vulnerabilities.
- We maintain backup systems and disaster recovery procedures.
We retain personal data only as long as necessary. Identity verification data is kept for the duration of your account plus a compliance retention period. Transaction records are retained for audit and regulatory purposes for defined periods. Once retention requirements expire, we securely delete data. Deletion requests may be delayed if legal or regulatory obligations require continued storage.
Cookies on wofbet
Our platform uses the following types of cookies:
- Essential cookies: These maintain your login session and enable platform functionality. They are necessary for wofbet to work and cannot be disabled without losing account access.
- Preference cookies: These remember your language selection, display preferences, and other settings. You can delete these without affecting core functionality.
- Analytics cookies: These track page views, feature usage, and performance metrics. We use this data to improve platform stability and user experience. You can disable analytics cookies in your browser settings.
We do not use third-party tracking cookies or cross-site tracking. Our cookies do not follow you to other websites. If you disable cookies in your browser, most wofbet features will still work, but your session may reset more frequently.
Contact us about privacy concerns
If you have questions about our privacy practices, disagree with how we handle your data, or wish to submit a complaint, contact our privacy team via the support channel on your account dashboard or email the address listed in our legal notice
Policy updates and your account on wofbet
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We announce material changes through your account email and on our platform. Your continued use of wofbet after an update constitutes acceptance of the revised privacy notice. If you disagree with changes, you have the right to close your account and request data deletion (subject to retention requirements).
This notice applies to all wofbet products and services: sportsbook markets, live casino tables, slot tournaments, and esports entries. It also applies across all payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) and all regions where we operate (Jakarta, Surabaya, Bandung, Medan, Semarang, and supported jurisdictions). Our commitment to your privacy remains constant regardless of which product you use or when you access wofbet.
For additional information about our policies, visit our terms and conditions page, our legal noticeor contact our support team. We are available during business hours to answer privacy questions and assist with data access requests.